Community Support for Bondi
Following major public incidents, traditional inquiry processes often struggle to capture real-time public sentiment, emotional impact, and lived experience at scale. At the same time, affected individuals seek accessible ways to talk, reflect, and offload distress.
Bondi Connect provides a safe, confidential space to share your experience and be heard. Our messaging-based service offers human-centred support while generating anonymised insights that inform government understanding and policy response.
How We Support You
Bondi Connect offers multilingual, multichannel messaging support for community members affected by the Bondi event. Your privacy and wellbeing are our priority.
Express your thoughts and concerns through a confidential, accessible messaging platform at your own pace.
Reduce emotional distress through supportive conversation and compassionate, non-judgemental listening.
Feel heard in a safe environment where your privacy is protected and your experience is respected.
Your anonymised, aggregated feedback helps inform community understanding and responsible policy response.
Ways to Connect
Choose the level of engagement that feels right for you. There is no pressure and no wrong way to reach out.
Guided Support
Exchange text messages with a trained human operator for structured support and compassionate guidance.
SMS +61 480 040 128Send a message to start a conversation with our support team.
+61 480 040 128Click the "Let's Chat" button to open the Web Chat and follow the prompts to connect with us.
Scan one of the language QR codes below and follow the prompts to connect in your preferred language.
Connect in Your Language
Scan a QR code below to start a conversation in your preferred language via SMS or Whatsapp.
Multilingual SMS / WhatsApp / Web Chat Access
Bondi Connect accepts 195 languages

English
Scan for English support

Spanish
Escanear para soporte

Hebrew
סרוק לתמיכה בעברית

Russian
Сканируйте для поддержки
Get in Touch
Bondi Connect is here to listen. We provide confidential support while responsibly capturing anonymised insights that help inform community understanding and government policy.
Location
Bondi Junction
Sydney NSW 2022
Australia
Hours of Operation
Monday - Friday: 9:00 AM - 6:00 PM AEST
Saturday - Sunday: Closed